Susan Schwartz McDonald, Ph.D.
President & CEO
As President and CEO of National Analysts and leader of the firm's
healthcare and consumer practices, Susan consults with clients
on strategic marketing issues including demand forecasting and optimization,
pricing, positioning, portfolio strategy, and brand equity assessment.
Susan is a specialist in the application of healthcare market
forecasting techniques, having supported the launch of many pharmaceutical
products and medical technologies in a wide range of therapeutic
areas. Other categories in which she has extensive experience include
OTC pharmaceuticals, food and beverage products, and mass media.
In those settings, she has contributed to the development of advanced
research techniques that support market segmentation and brand extension
strategy.
Susan also directs National Analysts' litigation support
practice, a context in which she is frequently called upon to conduct
surveys and testify as a marketing and market research expert in
cases pertaining to trademark confusion and dilution, unfair advertising,
and other issues under the Lanham Act.
Most of Susan's 30-year marketing career was spent at Booz•Allen
& Hamilton, a worldwide management and technology consulting
firm of which she was a Vice President for over five years. Prior
to that she was a journalist, contributing regularly to a number
of major magazines and newspapers including National Review
and Harper's. Susan is also coauthor (with Alfred
Goldman) of a standard text on qualitative research methods, The
Group Depth Interview: Principles and Practice. Susan
lectures and writes frequently on marketing issues and market research
techniques and has contributed to medical journals and marketing
texts.
Susan holds M.A. and Ph.D. degrees from the University of
Pennsylvania's Annenberg School, where she was trained in communications
theory and social psychology. Her B.A. was awarded magna cum laude,
Phi Beta Kappa, from Smith College in 1969.
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